FAQ

HOW DO I USE A PROMO CODE?
Did you know as many as 30% of online shoppers end up overpaying because they don’t know how to use discounts and rewards they have earned?

STEP 1 — Shopping is the fun part! Choose all the artwork you love from Oktopolis and click ADD TO CART

STEP 2 — Inside the shopping cart is where most people panic. They have a PROMO CODE and they don't see anywhere to enter it. This is because you need to click CHECK OUT before you can enter the PROMO CODE.
STEP 3 —On the check out page you can enter your PROMO CODE and click APPLY.
STEP 4 — YOU DID IT! Look at all the money you saved.Now just enter your payment info and before you know your favorite artwork will be on it's way to you.
No promo code? Don't worry join the COLLECTORS CLUB and receive regular updates and rewards including discounts and promo codes that could save you 10%- 20% or more!


HOW FAST IS SHIPPING?
  • Each item is carefully packed and shipped to you.
  • Fine-art prints are shipped in a rigid poster tube — any additional items in your order will be packaged separately in a poly-mailer or shipping box depending upon the product.
  • Packages are shipped USPS. International shipments may use additional carriers.
  • You will receive a shipping confirmation email with a tracking number on the day your order ships.
  • Most items are packed and ready to ship within 24-48 hours — delivery times vary by country.
  • United States 7-10 Business Days Shipping 
  • Canada 10-15 Business Days Shipping
  • Europe 8-15 Business Days Shipping
  • Rest of the World 12 - 18 Business Days Shipping
  • See the Shipping Policy for more information

WHAT DOES INTERNATIONAL SHIPPING COST? 
  • Did you know that sometimes it saves money to order 2 or more items when shipping internationally? As an example it may cost $19.95 to ship 1 item and it may cost $24.95 to ship 3 averaging the shipping cost out to less than $8 per item. 
  • International shipping rates vary by product size and weight as well as the destination country. We work with our shipping partners to offer the lowest rates available. Exact shipping rates are displayed during checkout after you enter your shipping address. You are able to review all shipping fees before entering any payment information.
  • See the Shipping Policy for more information
DO YOU ACCEPT RETURNS?
  • Due to the limited and collectable nature of the artwork we are only able to accept returns in very rare cases. See the Refund & Return Policy for more information. 
CAN YOU LET ME KNOW ABOUT NEW RELEASES?
  • YES! You can join the Oktopolis COLLECTORS CLUB to receive early access for new releases, be the first to learn about appearances & signings, and receive exclusive members only discounts and reward. Sign up for the Collectors Club today!
WHO IS THE ARTIST?
  • Illustrator Brian Miller works with companies like Disney, Fox, Marvel, Lucasfilm, Universal, Warner Brothers, DC Comics, the BBC and more to create artwork featuring some of your favorite characters. Visit the Meet the Artist page for more info. 
HOW DO YOU SAY OKTOPOLIS?
  • The name is a mash-up: Octopus + Metropolis = Oktopolis